FAQ — Bildly websites
for trades businesses.

One product, two payment paths. Pick whichever fits your cash flow.

Own It Now — $250 one-time. Pay once, the site is yours forever. Domain, code, and hosting transfer to you at launch. No subscription required to keep it online.

Pay Monthly — $75 setup + $30/mo. Smaller upfront cost. 12-month minimum, then cancel anytime. Same site, same ownership transfer at launch — you're paying for the build over time instead of up front.

Either way you end up owning the same site: domain in your name, full source code delivered, hosting in your account.

Care Plans are separate and optional — monthly updates, hosting management, and priority support if you want us handling the ongoing maintenance. Care Basic $25/mo, Care Active $75/mo, Care Pro $150/mo. Cancel any month; the site keeps running.

Compare to a local agency at $5,000–$15,000 over six weeks, or Wix at $23/mo where you own nothing. Bildly is flat-fee, delivered in 7 days, and yours outright.

It means you see before you pay — no exceptions. The preview is built and live before you spend a cent. Fill out the intake form — free, no card — and within minutes you get a real, functioning preview of your site built from your business name, category, and location.

You review it. You request changes. Only once you decide you want to go forward do you pay — $250 one-time (Own It Now) or $75 setup (Pay Monthly) — which locks your build slot.

Filling out the form is free. Requesting revisions on the preview is free. You pay nothing until you say yes. And once you do pay and the site launches — you own it outright. No rental, no subscription required to keep it online.

Minutes, not days. The preview is generated right after you fill out the intake form — usually within 2–5 minutes.

In many cases the preview is already built before you fill out the form. Our system finds local service businesses and builds a preview automatically. If we reached out first, your preview is likely waiting at the link in that email.

For signups at /start: submit the form and your preview link lands in your inbox within minutes. No calls first.

The mockup is a real, live site — not a screenshot or PDF. Open it on your phone, share it with a partner, and request changes before you spend a cent.

You own everything. No asterisks.

•• Your domain — registered in your name (or we transfer it to you within 30 days if we register it on your behalf).

•• Your code — the full website files are delivered at launch. Any developer can open them, modify them, or move them. We're not in the chain.

•• Your hosting — your account, your control from day one. Not ours.

The site is live in 7 days — and ownership transfers at that moment. Not "once you've paid enough" or "after a long commitment." Day 7, launch day, it's yours.

Cancel the Care Plan any time. The site keeps running. Nothing changes. There is no lock-in because there is nothing to lock. Wix, Squarespace, and most website builders trap you — cancel and the site disappears. Bildly is the opposite.

Own-it means: the domain is yours, the code is yours, the hosting is yours. No permission needed from us — ever.

Any service business that works locally and doesn't have a site — or has one that hasn't been touched in years.

Common verticals:

•• Contractors & trades — HVAC, plumbing, electrical, roofing, drywall, painting, flooring, fencing

•• Outdoor & landscape — lawn care, landscaping, tree service, irrigation, pressure washing

•• Auto & towing — auto repair, mobile mechanics, towing, detailing

•• Cleaning — residential, commercial, carpet, windows, gutters

•• Food & beverage — food trucks, catering, bakeries, small restaurants

•• Personal services — barbers, salons, massage, pet grooming

•• Professional services — bookkeeping, tax prep, notary, inspectors

If your business runs on phone calls and local Google searches, we build for you.

No — starting from zero is actually the easiest path for us. Most clients have never had a site, or they have a placeholder page from 2017 that hasn't been touched since. Either way, the process is the same.

We build sites for businesses that are invisible online. You don't need anything in place. We pull your Google Business profile (if you have one), your business name, and a short description of what you do.

In many cases a preview is already built before you fill out the form — our system finds local service businesses and gets the draft ready. No hosting account, no domain, no existing content required. We handle the full setup from zero — and you see the site before you pay a cent.

You don't touch any code — ever. Here's the whole thing:

1. Fill out one short form. Business name, what you do, the city you serve, a sentence or two about what makes you different.

2. Upload a logo and a few photos — or skip it (see the question below).

3. We guide you through the domain. If you have one, we walk you through pointing it. If you need one, we register it and handle the setup entirely.

4. A preview is ready in minutes. You get a live link to your site before any money changes hands. You see it, request changes, and only pay once you're happy to go forward.

That's it. No software to install. No hosting dashboards. No decisions about databases or servers. You own the finished site outright — we handle every technical detail so you can focus on your business.

It starts with AI — and it doesn't stop there. Our system pulls your business name, category, reviews, and location to generate a real, working site specific to you. That's not a theme dropped on a form; it's a site written and structured around your actual business.

Every mockup goes through a human review pass before it reaches you. Layout, copy, and photos are checked to make sure they're on-brand and accurate — anything generic or off gets fixed.

The finished site is hand-verified before launch: links tested, mobile checked, load speed confirmed. You see exactly what you're getting before you pay — what you approve is what goes live. No surprises.

Both stages are covered. You see the mockup before you pay a cent, and you have a full 7-day revision window once the build starts. Your first payment reserves your build slot — it doesn't lock you into any design you don't love.

Not happy with the mockup? Tell us exactly what's wrong — layout, copy, colors, photos, anything. Revision rounds on the preview are free. We adjust it before you pay anything.

Not happy after the build? Submit change requests through the customer portal during the 7-day window. We go back in and revise. Most clients land on something they're proud of in one or two rounds.

Still not right? If we've been through revision rounds and it genuinely isn't working, you can walk away and we'll refund what you paid in full. No store credit, no back-and-forth. We'd rather refund than have a site in the world you're embarrassed by.

Yes, and most clients are in this situation.

No logo? We design one for $50 — wordmark, color palette, and favicon. Clean and professional. Most service businesses don't need more than that to start.

No photos? We source them. Google Street View gives us your location. Curated stock libraries have solid construction, HVAC, landscaping, and food photography. We pick images that match your business category and won't look generic with the right layout around them.

You can always swap in real photos later through the customer portal — and we encourage it. Real photos always outperform stock.

We work with what you have.

If your domain is at GoDaddy, Namecheap, Google Domains, or anywhere else — we send you simple step-by-step instructions (two settings to change, five minutes). Or, if you grant us temporary access, we make the changes ourselves at no extra charge.

Your site goes live at a preview URL while the change spreads across the internet (usually 24–72 hours). Once it's live, the preview redirects and everything runs off your real domain.

We don't take ownership of your domain. It stays in your account. We just point it at your new site.

No — if you don't have a domain, we handle it.

1. We register it on your behalf — availability check, options if your first choice is taken, registered through our account. Domain registration is included in the build.

2. Your site goes live at a staging URL first — share it, review it, approve it before the custom domain is live.

3. We transfer ownership to you within 30 days — domain moves to your own registrar. You own it outright. We never hold it over you.

4. Annual renewal: $25/yr through the Care Plan — we manage renewals so the domain never lapses.

Either way, the domain is yours from day 30 forward.

Live in 7 days — guaranteed.

Day 0: mockup ready (you see it before you pay a cent). Day 1: you review and approve. Days 2–6: we build, refine, and verify. Day 7: launch — and you own it outright from this moment.

If we miss the 7-day deadline, your deposit (Pay Monthly) or first payment (Own It Now) is credited. No excuses, no negotiation.

These are working-day commitments, not estimates.

Here's the exact sequence from payment to launch (7 days):

•• Day 0 — payment received: build slot reserved. You get a confirmation with a link to your customer portal. (Own It Now: full $250. Pay Monthly: $75 setup, first $30 monthly charge starts when the site goes live.)

•• Day 1 — kickoff: we confirm your business details, domain choice, and any assets you want included. About 10 minutes by email.

•• Days 2–6 — build + revisions: your draft appears in the customer portal. You review it, submit change requests, and we apply them. Most clients use one or two rounds.

•• Day 7 — launch: site goes live at your domain. You receive the full site files, your hosting credentials, and a handover checklist. You own it — completely, from this moment forward.

If we miss the 7-day deadline, your first payment is credited. No excuses, no negotiation. You never go dark — the customer portal shows your build status at every stage.

Log into the customer portal and submit a change request. Describe what you want updated — new service, updated hours, a different photo, a new page — and we apply it.

How much is included depends on your Care Plan tier:

•• Care Basic ($25/mo): light updates as needed, email support, hosting + SSL managed.

•• Care Active ($75/mo): one round of updates per month (no rollover), priority response.

•• Care Pro ($150/mo): up to two hours of edits per month, dedicated support, faster turnaround.

Care Plans are separate and optional — the site keeps running whether or not you subscribe. Every change is reviewed and tested before it goes live. You don't touch any code or log into a content system. You tell us what you want and we do it.

Nothing bad. The site keeps running — that's the guarantee.

The Care Plan covers hosting, SSL, uptime monitoring, and monthly updates. If you cancel, we send you plain-English transfer instructions and move hosting to your own account. Most service-business sites run fine on a free hosting tier with no traffic limits.

Your domain, your code, your site — you own it outright from day 7. No long-term contract, no notice period, no penalty. Cancel any month, billing stops at the end of the period. There's no kill switch. We're not Wix.

Depends which payment path you pick — both are simple, no hidden trial windows.

Own It Now ($250 one-time): charged once when you confirm the build. That's it. No subscription, no monthly charge, nothing recurring tied to the site itself.

Pay Monthly ($75 setup + $30/mo): $75 setup charged when you confirm the build. First $30 monthly charge starts when the site goes live (Day 7). 12-month minimum on the monthly plan; after that, cancel any time and billing stops at period end.

Care Plans (optional) bill separately, month-to-month from the day you start one. Cancel any month from the customer portal — billing stops at period end. Care Basic $25/mo, Care Active $75/mo, Care Pro $150/mo. Canceling a Care Plan never changes your ownership of the site.

Both paths are open — you own the site outright either way. No permission needed from us.

Let Bildly handle it: Submit a change request through the customer portal. We apply it, review and test it, and push it live. You never touch code. That's what the Care Plan is for.

Edit it yourself: At launch you receive the full website source files. Any developer can open them, make changes, and publish updates directly from your own hosting account.

Hand it to someone else: Hire any developer or agency to take over. You own the code and the hosting project completely. No transfer fee, no exit penalty, no permission needed from Bildly.

Canceling the Care Plan never restricts your ability to edit or move the site. You own it — full stop.

Day 7 is launch — not the end of the relationship. Here's what changes and what doesn't:

What you receive at launch: the full site files, your hosting credentials, and a plain-English handover checklist. The site is yours, completely, from this moment forward. You already approved every pixel before you paid the final 50%.

What stays the same: the customer portal stays open. Change requests, questions, and support tickets keep flowing through the same inbox. If you're on the Care Plan, your monthly update allotment kicks in immediately.

If you cancel the Care Plan: nothing happens to your site. It keeps running on your own hosting account. You see before you pay, you own it when you launch, and you keep it no matter what you decide afterward.

The 7-day deadline is a guarantee — if we miss it, your first payment is credited. Day 8 onward is just owning a site you're proud of.

It works in three steps — no card required until step three.

Step 1 — Free preview. Fill out the intake form at /start. No card, no deposit. Within minutes (often within seconds if we've already pulled your business) you get a real, live site preview: not a screenshot, not a PDF. You can open it on your phone and share it with a partner.

Step 2 — Free revisions on the preview. You review the mockup. If the layout is wrong, the photos are generic, or the copy misses the mark — tell us. We adjust it. This back-and-forth is completely free. You see before you pay — no exceptions.

Step 3 — Pay only once you're ready. Once the preview looks right and you want to move forward, you pay: $250 one-time (Own It Now) or $75 setup (Pay Monthly). That locks your 7-day build slot.

If the finished build misses the mark after revisions, you can walk away and we refund what you paid in full. No store credit. No back-and-forth.

Yes — completely, with zero friction. Hosting portability is a core part of the ownership guarantee.

At launch you receive the full website source files. Any developer can take those files and deploy them anywhere — a different hosting provider, your own server, or a platform of your choosing. No proprietary format. No locked-in build system. No permission needed from Bildly.

The domain follows the same rule: it's registered in your name (or transferred to your registrar within 30 days if we registered it on your behalf). Your domain goes where you go.

Practically: moving a Bildly site takes a developer 30–60 minutes. That's the same effort as moving any standard website. We can also hand off detailed instructions if you want to DIY it.

Cancel the Care Plan any month — billing stops at period end, and we send you plain-English transfer instructions for the hosting handoff. No exit fee. No notice period. No data held hostage.

The Care Plan covers four things:

•• Hosting — your site runs on fast, reliable infrastructure. Uptime monitoring runs 24/7; if the site goes down, we get paged before you do.

•• SSL certificate — managed and auto-renewed. Your site stays on HTTPS, no action needed from you.

•• Monthly updates — Care Basic ($25/mo) covers light updates as needed and hosting management. Care Active ($75/mo) includes one round of updates per month: new service page, updated hours, a photo swap, copy changes. Care Pro ($150/mo) includes up to two hours of edits. Every change is reviewed and tested before it goes live.

•• Priority support — questions go to a named inbox, not a ticket queue.

What the Care Plan is NOT: a required subscription. Cancel any month from the customer portal — billing stops at period end, your site keeps running, and we hand off the hosting to your own account.

The site is yours whether or not you stay on the Care Plan. The plan just means we keep it fast, secure, and updated without you lifting a finger.